Listening matters most when it changes the work.
Across the series, leaders from California’s early learning and family-engagement community join Collaborative Communications to share what it takes to turn family and community insight into clearer messages, useful resources and communications that can travel across a large, diverse state.
Watch the full series for practical lessons on co-creation, trusted messengers, parent and community voice, digital activation and continuous learning. In Part 1 of Communications Built for Trust, Connection + Reach, Maura Keaney, Lisa Borrego and Dr. Janet Nuñez-Pineda explore how direct listening, meaningful family engagement and continuous feedback helped shape California Universal Pre-Kindergarten communications.
The conversation looks at how families experience early-learning information, what makes that information useful and trustworthy, and how community input can influence language, materials, channels and the way information is presented. It also explores how to keep listening after communications launch so new questions and insights can continue shaping the work.
Featuring:
- Maura Keaney, Vice President, Collaborative Communications
- Lisa Borrego, Senior Director, CA Family and Community Engagement Initiative, Californians Dedicated to Education Foundation
- Dr. Janet Nuñez-Pineda, Director, California Statewide Family Engagement Center, Parent Institute for Quality Education
Listening earns trust when people can see where their voice changed the work.
Watch the Series on YouTube – including “Session 2: Providers as Trusted Messengers: Turning Statewide Communications Into Local Connections.”
This event originally took place in September 2026, as part of Collaborative Communications’ three-part LinkedIn Live series.
Follow Collaborative Communications on LinkedIn for more conversations, insights and resources on building communications that connect with communities.