strategic services

Overview 

New Global Citizens gives middle and high school students a global perspective, an opportunity to create change, and the skills needed to thrive in the 21st Century. They seek to enable young people to become global citizens who embrace their critical role as leaders, philanthropists and engaged change agents.

The Florida Department of Education recently released new data that shows an increase of 4.6 percentage points in the graduation rate of the Duval County Public School District (DCPS).  DCPS comprises 177 schools, serving 125,000 students in the City of Jacksonville, Florida.  The district's four-year high school graduation rate now stands at 71.2 percent; its dropout rate stands at 2.3 percent.

"The gains in our graduation rate are proof that Duval County Public Schools is on its way to becoming the best large urban district in the country," DCPS Superintendent Ed Pratt-Dannals said in a statement.

Collaborative Communications Group has worked on the ground in Jacksonville for the past year, supporting the work of the Learning to Finish (LTF) Partnership.  Through the partnership, the Jacksonville Public Education Fund, The Community Foundation in Jacksonville, United Way of Northeastern Florida, Jacksonville Children's Commission and Duval County Public Schools have aligned their programs and resources to increase the graduation rate in Jacksonville. 

We applaud the success of the students, teachers and administrators of Duval County Public Schools.  Together with the support of committed community partners, they are making a demonstrable impact on the lives of Florida's students.

For more information on Jacksonville's graduation rate gains, see the DCPS press release.  For more information on Collaborative's work supporting collective impact efforts, see our strategic services page.

AT&T/United Way Worldwide Grant Kick-Off Meeting Facilitation

The Challenge 

AT&T and United Way Worldwide (UWW) awarded twenty sites nationwide with a Family Engagement for High School Success Grant, which supports its initiative to help parents and caregivers get more involved in their child’s education, leading to high school success and workforce readiness.

UWW needed to support these sites with the initial planning and awareness building around family engagement in their local communities.

Our Approach 

UWW teamed up with Collaborative to facilitate this initial conversation. Bringing in our expertise on not only effective facilitation, but also extensive experience with family engagement, we guided these sites through the initial planning phases and helped them design effective strategies for their outreach. 

Our Impact 

By providing extensive support from the onset, these sites are equipped with the necessary knowledge and tools to engage families in their communities. The Harvard Family Research Project will be providing an ongoing evaluation of this project, which allows sites to understand the effectives of their strategies. As sites improve outreach, they support the UWW’s long-term goal of cutting the high school dropout rate in half by 2018.

United Way Innovation Network

The Challenge 

The Annie E. Casey Foundation and United Way have both pursued groundbreaking work to improve community conditions.  Recognizing the alignment between the AECF’s Making Connections initiative and United Way’s community impact agenda, United Way received a grant from AECF to explore the best practices for effective place-based, resident engagement work impacting education, income and health.

United Way Worldwide convened eight communities from across the country in an Innovation Network throughout 2009 to explore how this work can be effectively implemented to create sustainable community change. United Way Worldwide reached out to Collaborative Communications Group to assist in the learning and development of the Innovation Network.

Our Approach 

Collaborative supported this work through:

  • Facilitation of working group discussions to ensure successful consultation and decision-making
  • Shaping the content and agendas for three convenings of the Innovation Network
  • Building an online, interactive environment that will give participants in the Innovation Network an ongoing platform for continuing to connect, share and learn
Our Impact 

Collaborative was able to support the Innovation Network through its development and exploration of place-based, resident engagement work. Through the management of the three convenings, the Network was able to create tools and resources that have been combined into a toolkit for the entire United Way system.

The relationship with United Way Worldwide has grown and deepened, and Collaborative continues to support their work in a variety of ways.

Community Impact Leadership & Learning Field Engagement (CILL) Team Consulting

The Challenge 

The United Way Worldwide (UWW) wanted to reorganize the Community Impact Leadership & Learning Engagement (CILL) Team in an effective way, aligning its strategic direction with the overall mission of UWW.

Our Approach 

Collaborative teamed up with UWW to provide planning and facilitation support as the CILL team developed a work plan. We worked closely with the executive leadership at UWW to design facilitated engagement with local United Way leaders as well as staff to build new workplans.  Our efforts include:

  • Facilitating the CEO Summit and staff retreats
  • Providing ongoing strategic planning design support
  • Coaching overall effectiveness of senior leadership
Our Impact 

By developing a clear work plan, the CILL team has streamlined its efforts. The CILL division has a clear workplan and improved work integration.

Research, Writing and Strategy Development for United Way Worldwide

The Challenge 

United Way Worldwide (UWW) sought to strengthen its efforts to support communities in improving the financial stability of lower-income families and health outcomes for youth and adults. The UWW team identified five focus areas in each effort, but needed to develop strategies and approaches for implementation at the local United Way level.

Our Approach 

UWW called on Collaborative’s knowledge and expertise to provide facilitation, research and writing, and strategic planning support for these efforts. We partnered with UWW staff to identify and analyze research on Financial Stability and Health. Based on the research, the Collaborative team developed draft strategies and approaches for UWW to utilize as starting point for strategy sessions. During these strategy sessions, facilitated by Collaborative, the UWW team examined and expanded on Collaborative’s findings. The work also included providing writing and design support for the creation of research reports on the five focus areas in Financial Stability and Health.

Our Impact 

Due to Collaborative’s efforts, UWW finalized specific, researched strategies and approaches for five focus areas in Financial Stability and Health. They presented the results of their work to leaders of local United Ways across the country. . The strategies and approaches will be supported by United Way Worldwide for implementation in local communities across the country with the intention being to cut in half the number of lower-income families who are financially unstable and increase by one-third the number of youth and adults who are healthy.

Strategic Planning Process for the School District of Collier County, Florida

The Challenge 

The School District of Collier County wanted to develop a comprehensive strategic plan for the school district with input from not only district staff and teachers, but also community stakeholders.

Our Approach 

Collaborative teamed up the Education Foundation of Collier County (EFCC) to assist the district in developing and implementing its strategic plan. Two phases of work were identified for this 10-month project: Developing a vision and mission document and building operational plans.

In phase one, Collaborative worked with the superintendent, his cabinet, board members, and a strategic planning team of community stakeholders. With each of these groups, Collaborative did the following:

  • Facilitated discussions to identify the vision, mission and values for the school district
  • Synthesized notes and shared them will all groups to make sure everyone knew what each team was considering
  • Developed draft vision document, which was revised several times based on the feedback from each of the groups

In phase two, Collaborative and the EFCC worked with the superintendent to select members for eight operational teams. Each team consisted of a combination of internal and external members, including district staff, principals, teachers and community members. With guidance from Collaborative these teams did the following:

  • Developed an overall goal for their operational area
  • Created objectives, indicators and strategies for this goal
  • Considered implications of these efforts

During these efforts, EFCC conducted focus groups and outreach throughout the community to gain feedback about the draft document, operational team work and the overall process. This comprehensive engagement allowed the community to remain involved throughout the process.  

Our Impact 

The School District of Collier County has a strong vision document, which outlines the values and strategies for achieving the district’s vision. Through the comprehensive community outreach and engagement, this document truly reflects Collier County’s vision for education.

Learn more about what the community says about the process.

Creating a Community Vision for Education in Collier County, Florida

The Challenge 

The Education Foundation of Collier County (EFCC) sought assistance with community engagement to bring the community together in a time of turmoil on education issues.  

Our Approach 

Collaborative teamed up with EFCC to implement a comprehensive community engagement effort, called Connect Now, which included the following:

  • Structure and facilitation of a steering committee representative of all key stakeholders.
  • Design, coordination, facilitation and documentation of conversations among residents across all neighborhoods.
  • Design, facilitation and documentation of cross-sector community-wide forums that build and solidify a community vision for public education.

Collaborative’s experience leading similar efforts gave confidence and support the leadership effort played by EFCC in creating and moving Connect Now forward.

Our Impact 

The Connect Now process allowed the community to have ownership of its vision for education. Through Collaborative’s efforts, the EFCC and community stakeholders gained the ability to facilitate effective conversations about education. Building this internal capacity within the community allowed this community to continue discussions, which would lead to the school district’s decision to develop a district strategic plan.

Learn more about what the steering committee members said about this process.

The final product – a statement from the community about the future of education. That statement is serving as the foundation for organizational and school district planning.

Strategic Planning for Education Impact

The Challenge 

The United Way Worldwide (UWW) wanted to build a highly capable internal Education Team to drive its education initiatives.

Our Approach 

Beginning in 2008, Collaborative supported the development of an Education Team at UWW. Through facilitation, strategic advice and strategic planning, we assisted this new team in crafting an overarching plan for UWW’s Education Initiative. We designed the make up of team, facilitated the articulation of the focus areas for work, defined the structure of the staff, and determined the most effective way for this team to support senior staff.

As the Education Team built its capacity, Collaborative provided ongoing support:

  • Facilitation of Education Team and senior leadership planning and strategy meetings
  • Leadership consulting and coaching
  • Staff mentoring
  • Research to support plan and strategy decision-making
Our Impact 

UWW has a highly capable and effective Education Team, which drives the organization’s actions in education. Also, this process now serves as a model for development and operations of other signature efforts at United Way, such as Income and Health.

Transforming the High School Experience

The Challenge 

In 2008, the Alliance for Excellent Education was awarded a grant from the James Irvine Foundation to examine high school reform efforts in California to help inform the national dialogue on how to better prepare students for the rigors of college and career, while simultaneously increasing the high school graduation rate. 

The project specifically looks at the Linked Learning approach, which is grounded in a set of four guiding principles that focus on preparing students for postsecondary education and career; connecting academics to real-world applications; leading students to the full range of postsecondary opportunities; and improving student achievement. 

The Linked Learning movement in California grew out of an effort to address the poor and inequitable student outcomes that have persisted throughout the state for decades—a trend that plagues every state in the union. 

Collaborative is supporting the Alliance in the organization’s efforts to draw out the applicable lessons from California’s efforts to transform the high school experience and determine how best to share those implications with national stakeholders to help inform federal policy.

Our Approach 

Collaborative worked in partnership with the Alliance, the James Irvine Foundation and ConnectEd—a group charged with advancing practice, policy, and research for Linked Learning—to develop a comprehensive and effective communications plan to help inform national education stakeholders of the impact of California’s Linked Learning Approach. 

The efforts focused on a two-day rollout to Congressional staff, officials from the Obama administration and the larger policy community both to inform them of the specifics of the Linked Learning approach, but also to connect the approach to the larger implications for the reauthorization of the Elementary and Secondary Education Action. 

Collaborative helped to develop a Hill briefing that included a broad range of stakeholders from California, including representation from the state department of education, the state teachers’ union, a local chamber of commerce, a community-based advocacy group, and a district implementing Linked Learning.

Our Impact 

Collaborative moderated a well-attended Hill briefing that included representatives from the James Irvine Foundation, ConnectEd and other supporters who shared their on-the-ground experience in building support for and implementing the Linked Learning approach in California. The briefing was held before a range of audience members, including Congressional staff, officials from the Obama administration, state education officials, local education agency staff, national education groups and the press. The briefing resulted in a lively discussion in which panelists shared their viewpoints, experience and knowledge on what is happening in high school reform in California and how it applies to federal policy.